RETURNS, EXCHANGES & WARRANTY

If, for any reason, you wish to return a purchased item, please notify us within 14 days of receiving your order by email at support@amalstudio.com.

Returns are accepted provided that the item is unused, undamaged, unaltered and free from any signs of wear, and is returned in its original, undamaged packaging. All returned items are carefully inspected upon receipt. Based on the condition of the item, we will notify you by email whether the return or exchange has been approved.

If the size of your jewellery is not suitable, please contact us as soon as possible at support@amalstudio.com, and we will do our best to find a suitable solution.

WARRANTY

The warranty period for our jewellery is 6 months from the date of purchase.

If you wish to have an item exchanged under warranty, you must include the Certificate of Authenticity with your request. Once the item has been inspected, we will assess the validity of the claim and notify you of our decision by email.